From first chat to repeat order.
- Messenger
- Website chat
Every question is a sale waiting to happen. Katalis answers WhatsApp, Instagram and website chats from one inbox, with AI replying first, so leads don’t go cold and customers come back.
- Free forever
- No trial, no ads
The Katalis inbox, with sample conversations
- Hi, is the 20×20 lapis legit still available? Can you deliver to Bekasi tomorrow?21:04
- AI assistantHi Rina! Yes, we have 4 left for tomorrow at Rp385.000 each. Next-day courier to Bekasi is Rp25.000. Shall I reserve one for you?21:04
- Yes please, 2 boxes. Can I pay by transfer?21:05
- Private note · Katalis AIHanded to Dewi. Summary: 2× lapis legit 20×20, deliver to Bekasi tomorrow, pays by bank transfer.
- Dewi came online · 08:00
- DewiMorning Rina! 2 boxes are set aside for you. Sending the transfer details now.08:02
- Do you do custom birthday cakes with a name on top?09:02
- AI assistantYes! Write the name on the order form and we pipe it on top. Custom cakes need 2 days’ notice. Here’s the form: dapursari.id/order09:03
- Do you ship to Singapore?08:50
- AI assistantNot yet. We deliver within Jabodetabek for now. Want us to message you when we start shipping abroad?08:51
- Yes, please.08:51
- Label added: waitlist-sg
- Hello, could you send a quote for 150 snack boxes for our office event on 12 November? Halal certificate needed.08:19
- Assigned to Dewi by rule: orders over 50 boxes
- Private note · Katalis AISummary: corporate order, 150 snack boxes, 12 Nov, needs halal certificate. Repeat customer (3 orders).
- Order #2291 arrived. Thank you!16:40
- DewiGlad it arrived safely, Pak. Mind rating us? It takes 5 seconds.16:42
- Customer rated the conversation 5 / 5
Your AI assistant answers first
The assistant reads your help articles and past conversations, then answers routine questions (stock, price, delivery, opening hours) in seconds, at any hour. When a chat needs a person, it hands over with a summary, so nobody asks the customer to repeat themselves.
Every chat in one inbox, and the AI answers before I’m even awake.
Every channel, one inbox
WhatsApp, Instagram, Facebook Messenger, your website widget and email land in one queue. Assign chats to teammates, leave private notes, add labels, reply with saved templates, and keep one voice no matter where the customer wrote from.
Self-service that actually helps
Publish a help center your customers can search before they ask. The same articles feed the AI assistant, so every answer you write once keeps working on every channel.